2020-11-20
【說話藝術】說 “Please”等於有禮貌?如何淡化語句「命令感」,變得大體有禮?
方法(二): 使用過去式 (Past tense)
在英語世界,Present Simple Tense(現在簡單式)聽起來很直接,太直接的表達容易予人輕率的感覺,不夠莊重禮貌。因此,我們可以將現在簡單式更改為Past Simple Tense(過去簡單式)或Past Progressive Tense(過去進行式),使其語氣顯得更間接有禮。
(圖片由作者提供)
Example 1:
(X)Do you have time to meet later to discuss this?
(✓)I wondered if you had time to meet later.
(✓)I was wondering if you had time to meet later.
Example 2:
(X)I’d like to finish this meeting by 4:00 p.m.
(✓)I was hoping to finish this meeting by 4:00 p.m.
Example 3:
(X)Can I ask a question about the proposal?
(✓)I wanted to ask a question about the proposal.
Example 4:
(X)I think you need help with the deadline.
(✓)I thought you might like some help with the deadline.
方法(三): 使用否定疑問句(Negative Questions)
頻繁的使用陳述句的表達可能會令表達顯得生硬、沒禮貌。如果你在話語中不斷使用陳述句,聽者會覺得你在表達一些主觀判斷,較易認為你是一個武斷的人。我們可以嘗試多用否定疑問句代替陳述句,從而以積極的、人性的語氣,代替命令的、直接的、武斷的語氣。在某些情況,使用否定疑問句甚至能有效軟化説話者的語氣,並將過於強硬直接的話語變得較婉轉平和。
(圖片由作者提供)
Example 1:
(X)You must consider the funding that we have.
(✓)Shouldn’t we consider the funding that we have?
Example 2:
(X)We need to review these reports one more time.
(✓)Don’t you think that we should review these reports one last time?
總而言之,如果想在交談中更有禮貌,就要學懂要以聆聽者為中心,力圖著力以談吐用字讓自己顯得比對方謙卑、渺小。如果想表示禮貌,記得多善用以上提及的方法喔。最後,別忘了附上一句“Thank you”或“Thanks”!正所謂「禮多人不怪」嘛!
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